COVID19 RESPONSE

Hello Beautiful Souls!

Although Amity Created is running like usual, and your beautiful parcels are still being packed and posted within 48 business hours of purchase, unfortunately, there are a few things that have influenced the delivery process that follow that. 

DELAYED PARCELS 

We use both Aus Post and Sendle here at Amity and we have been informed by both parties that they are experiencing an extreme increase in parcel delivery and the increase has put quite a big delay on their turn around time. Unfortunately, your parcel might take up to a week extra depending on where you are located in Australia and what the access points are like. 

AUTHORITY TO LEAVE

All parcels are automatically given 'Authority to leave', this comes after both Sendle and Aus Post have expressed that signatures will no longer be required for parcel delivery, to minimise contact and prevent potential COVID-19 transmission. Please make sure you are having your parcel delivered to an address with a safe space to leave the parcel if you are not home. 

If you have specific instructions, please leave a comment in the note section and I will inform the Couriers on the delivery instructions. 

NO EXPRESS SHIPPING

Aus Post has also taken away all Express Post guarantees and is no longer doing next day delivery. Due to this, I have taken the Express Post option off our shipping options all together. 

 

If you would like to read more detailed information from Aus Post, please click here.

If you would like to read more detailed information from Sendle, please click here.

 

Please note: All of this is completely out of our control and I really do thank you for your understanding during this time. 

If you have any questions regarding your orders, please do not hesitate to reach out to Daniella at info@amitycreated.com