COVID19 RESPONSE & Shipping updates

*** ORDERS TO THE UK - While we try and get our head around the new systems, VAT Requirements and registration protocol for shipping to the UK post Brexit, we have temporarily placed a pause on all orders being made from the UK. We apologize for the inconvenience.


Hello Beautiful Souls!

Although Amity Created is running like usual, and your beautiful parcels are still being packed and posted within 48 business hours of purchase, unfortunately, there are a few things that have influenced the delivery process that follow that. 

 

 

DELAYED PARCELS 

We use both Aus Post and Sendle here at Amity and we have been informed by both parties that they are experiencing an extreme increase in parcel delivery and the increase has put quite a big delay on their turn around time. Unfortunately, your parcel might take up to a week extra depending on where you are located in Australia and what the access points are like. 

 

AUTHORITY TO LEAVE

All parcels are automatically given 'Authority to leave', UNLESS you specify in the checkout process. If you would like a Signature upon delivery, please click this option, it is of no extra charge. 

EXPRESS SHIPPING

Aus Post has also taken away all Express Post guarantees and is no longer guaranteeing next day delivery. They are however, still prioritising Express Post over Standard.

 

FREE LOCAL PICKUP

 We are proud to offer free local pickup at our office location in Wetherill Park, NSW. If you would like this option, please check it at checkout. Orders are ready for pickup within 24hrs at your chosen time. 

 

 

If you would like to read more detailed information from Aus Post, please click here.

If you would like to read more detailed information from Sendle, please click here.

 

Please note:

If you have any questions regarding your orders, please do not hesitate to reach out to Daniella at info@amitycreated.com